When you need an urgent repair or your vehicle is simply due a service how do you decide whether to use a main dealer or independent garage?
One of the main factors that divide an independent auto garage from a franchise dealership is service. At Alton 4x4 we pride ourselves on our professional and friendly customer care; here we take a look at the main reasons why many local customer choose us over a main dealer.
Independent garages grow through reputation – and reputation grows through consistent, reliable customer service. Where larger main dealers can become complacent about service levels, independent garages have to work hard to build and maintain an excellent level of service - for our customers this means we provide you a personal level of care that can’t be matched in main dealer garages. As an independent garage you will often get to speak directly to the mechanic working on your car and find out exactly what the issue is and the options available to you.
Franchises and main dealers have fixed overheads, with a substantial amount committed to branding - this cost is ultimately passed down to the customer resulting in higher service costs. As an independent garage Alton 4x4 are able to make our own budgeting decisions and as a result are able to offer you more competitive pricing than main dealerships or franchises.
Whilst we do offer OEM parts in some instances we are also in a position to offer high quality alternatives for those on a more restricted budget.
Main Dealer Quality Without Main Dealer Prices
Our technicians have the same experience, knowledge and training as large dealerships so can offer you a like for like standard of service. Our head technician trained as a Land Rover mechanic for 15 years, reaching Senior Master Technician level and we have invested in the most up to date diagnostic technology to fully test your vehicle. At Alton 4x4 we provide the same high levels of quality and expertise you would expert from a main dealer with affordability in mind.
We provide 4X4 car servicing and 4X4 repairs from our Alton workshop for all makes and models including: Land Rover, Range Rover, Seat, Volvo, Mercedes, Ford, Toyota, Nissan, Audi, Mitsubishi, Dacia, BMW, Skoda, and Jeep.
Our Alton based workshop is easily accessible to bring your 4x4 vehicle for MOT testing and preparation. We will check your tyres, lights, bodywork, brakes, steering, shock absorbers, windscreen, mirrors and exhausts in preparation for your 4x4 MOT.
Off road vehicles are our passion, it's what we specialise in. At Alton 4x4 we work with all the top marques including Land Rover Defender, Range Rover, Toyota Landcruiser and Jeep. We use top quality parts from trusted manufacturers in servicing, repairs or modifications
With great off-roading opportunities across Hampshire and Surrey many of our clients want to increase their 4x4’s off-road capabilities. At Alton 4x4 we provide specialist modifications and upgrades. We are happy to discuss your specific bespoke requirements.
As a locally based independent workshop we develop long term relationships with our clients, who come to us for our reputation and stay with us for a quality – we like think of customers as our friends.
Liphook & Surrounding Areas
We offer high quality repairs and servicing for customers near Liphook, Lindford and the surrounding areas. Please call us on: 01420 259015 to book in your next service.
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We cater for all types of auto repairs from a simple bulb change right to through to an engine re-build.
We pride ourselves on customer satisfaction at a price you can afford. We have a reputation for providing quality services and repairs in the Liphook area and our technicians have unrivalled experience and knowledge in all makes and models of vehicle.
“Great company, and friendly staff, work carried really well and some very helpful advice given. Shall be returning.
“Another excellent experience with Archie and Gemma, top work from a top bloke who knows his stuff, even when a rear brake throws a curve ball at him, can't recommend highly enough A++++++
“Professional, knowledgeable and very helpful"
COLLECTION SERVICE - LIPHOOK, LINDFORD & SURROUNDING AREAS
Based in Alton, Hampshire we are easily accessed via the A31 - but if you prefer we offer a collection and delivery service for Liphook, Lindford and the surrounding areas. Call us on 01420 259015 to find out more.
Unit 5B Blacknest Industrial Estate, Blacknest, GU34 4PX